Shipping & Delivery
Our goal is to provide dependable shipping options to customers in the locations we serve.
Delivery estimates consist of two separate periods:
- Order processing time
- Shipping transit time
Order Processing
After an order is placed, it may go through:
- Payment verification
- Order confirmation
- Product preparation
- Quality or packaging checks
- Packing and dispatch preparation
Orders are generally submitted for fulfillment within 48 hours. Fulfillment and processing may take up to 5 business days.
Business days normally exclude weekends and public holidays.
Orders containing multiple products may be fulfilled from different facilities and may arrive in separate packages.
Shipping Time
After an order has been processed and dispatched, delivery generally takes approximately 10–20 business days.
Delivery estimates begin from the shipment date, not the date on which the order was placed.
Shipping times are estimates and are not guaranteed. Delivery may take longer because of circumstances outside our reasonable control, including:
- Customs clearance or inspection
- Carrier delays
- Severe weather
- Transportation disruptions
- Public holidays
- Incorrect or incomplete address information
- High seasonal order volume
- Security or import inspections
- Remote delivery locations
Tracking Information
When tracking is available, a tracking number or tracking link will be sent to the email address associated with the order.
Tracking information may take several business days to update after the shipment is handed to the carrier.
Some international packages may be transferred between multiple carriers. Tracking updates may temporarily pause while a shipment is being transferred or processed by customs.
Customs, Duties, and Taxes
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
Unless otherwise stated during checkout, customers are responsible for charges imposed by local authorities or carriers.
Glideperfect does not control customs processing times or charges imposed by government authorities.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Please contact us promptly when an address correction is needed. Address changes cannot be guaranteed after an order has entered fulfillment or shipping.
Glideperfect is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided during checkout.
Contact Us
For assistance with an order or shipment, contact:
Please include your order number and the email address used when placing the order.